Success Plan Package |
Starter Already included in all Wsc Printer's Plans |
Pro |
Premium |
Enterprise |
Who |
Small company |
Medium company |
Big company |
Multinational or Enterprise |
Price |
||||
One Time Fee |
0 € |
25.000 € |
50.000 € |
75.000 € |
Montly Fee |
0 € |
2.000 € |
4.000 € |
8.000 € |
Go-Live in |
8 weeks |
16 weeks |
24 weeks |
36 weeks |
Pre-Sales Services |
||||
Company Analysis |
||||
Processes Analysis |
||||
Integrations with actual software Analysis |
||||
Data migration Analysis |
||||
IT Infrastructure Analysis |
||||
Custom Analysis Technical Document Draw Up |
||||
Draft Agreement and Non-disclosure signament |
It's mandatory |
It's mandatory |
It's mandatory |
It's mandatory |
Launch services |
||||
Dedicated team |
1 support engineer |
1 support engineer |
2 support engineers |
3 support engineers |
Environment First Setup |
||||
Basic Workspace Settings |
||||
Customer’s Data collect |
||||
Data migration import |
||||
Data entry from Customer’s Data collect |
||||
Advanced Workspace Settings |
||||
Customization Services |
||||
Dedicated Project Manager |
||||
Software Development Dedicated Team |
1 Software Developer |
3 Software Developers |
5 Software Developers |
|
UI and Graphics Design Team |
1 UI and Graphics Designer |
2 UI and Graphics Designers |
5 UI and Graphics Designers |
|
Business Intelligence KPI Customization |
||||
Printable Documents Customization |
||||
Integrations with external software Customization |
||||
Onboarding and Training services |
||||
Dedicated Onboarding and Training Team |
1 Technical Expert |
1 Technical Expert |
2 Technical Experts |
3 Technical Experts |
Online Training |
10 hours |
25 hours |
50 hours |
75 hours |
Access to Wsc Printer Online Training Center Portal |
||||
On-Premise Training |
To be quoted depending on the country |
To be quoted depending on the country |
To be quoted depending on the country |
|
Support |
||||
Dedicated Support Team |
1 Technical Expert |
2 Technical Experts |
3 Technical Experts |
|
Working Hours/Days |
24/5 |
24/5 |
24/7 |
24/7 |
First-Response Time Target |
24 hours |
12 hours |
3 hours |
1 hours |
Direct Support by dedicated Phone number |
||||
Direct Support by dedicated E-mail |
||||
Direct Support by Remote Desktop |
||||
Security and Evolution |
||||
A Proactive perfomance and bugs environment monitoring |
||||
99.9% uptime for Cloud SaaS plans |
||||
Robust data security and controls with hencryption keys |
||||
Periodic and scheduled updates for new features |
||||
Price |