Your Success Plan
with Our Holistic Approach

We will design a solution around your unique business and customer service goals.
Regardless of where you are in the journey, the complexity of your operations,
or how quickly you’re ready to make changes, we will partner with you to find the right approach.

Here’s how we can help

No surprise with our Success Plan Funnel. We've been doing this work for 16 years
Funnel - Step 1
Analysis
Company analysis
Processes analysis
Integrations software analysis
Data migration analysis
IT Infrastructure Analysis
Custom Analysis Technical
Document Draw Up
Demo Configurated by customer use case
Funnel - Step 2
Launch
A dedicated team of 1-3 support engineers
Environment First Setup
Basic Workspace Settings
Customer’s Data collect
Data migration import
Data entry from Customer’s Data collect
Advanced Workspace Settings
Funnel - Step 3
Customization
A dedicated Project Manager
A dedicated team of 1-5 Software Developer
A dedicated team of 1-5 UI and Graphics Designer
Business Intelligence KPI Customization
Printable Documents Customization
Integrations with external software Customization
Funnel - Step 4
Onboarding and Training
A Dedicated Onboarding and Training Team of 1-3 technical expert
Online Individual Training
Online Teams Training
Access to Wsc Printer Online Training Center Portal
On-Premise Training
Funnel - Step 5
Support
A Dedicated Support Team of 1-3 technical expert by Area
24/7 Working Hours/Days
First-Response Time Target in 1 hour
Direct Support by dedicated Phone number
Direct Support by dedicated E-mail
Direct Support by Remote Desktop
Funnel - Step 6
Secutity and Evolution
A Proactive perfomance and bugs environment monitoring
99.9% uptime for Cloud SaaS plans
Robust data security and controls with hencryption keys
Periodic and scheduled updates for new features

Different Plans by company size

Let’s find the best success plan for your company
Small
Company
1-24 employee
Medium
Company
25-99 employee
Big
Company
100-499 employee
Multinational
or Enterprise
500+ employee
Success Plan Package
Starter
Already included in all Wsc Printer's Plans
Pro
Premium
Enterprise
Who
Small company
Medium company
Big company
Multinational or Enterprise
Price
One Time Fee
0 €
25.000 €
50.000 €
75.000 €
Montly Fee
0 €
2.000 €
4.000 €
8.000 €
Go-Live in
8 weeks
16 weeks
24 weeks
36 weeks
Pre-Sales Services
Company Analysis
Processes Analysis
Integrations with actual software Analysis
Data migration Analysis
IT Infrastructure Analysis
Custom Analysis Technical Document Draw Up
Draft Agreement and Non-disclosure signament
It's mandatory
It's mandatory
It's mandatory
It's mandatory
Launch services
Dedicated team
1 support engineer
1 support engineer
2 support engineers
3 support engineers
Environment First Setup
Basic Workspace Settings
Customer’s Data collect
Data migration import
Data entry from Customer’s Data collect
Advanced Workspace Settings
Customization Services
Dedicated Project Manager
Software Development Dedicated Team
1 Software Developer
3 Software Developers
5 Software Developers
UI and Graphics Design Team
1 UI and Graphics Designer
2 UI and Graphics Designers
5 UI and Graphics Designers
Business Intelligence KPI Customization
Printable Documents Customization
Integrations with external software Customization
Onboarding and Training services
Dedicated Onboarding and Training Team
1 Technical Expert
1 Technical Expert
2 Technical Experts
3 Technical Experts
Online Training
10 hours
25 hours
50 hours
75 hours
Access to Wsc Printer Online Training Center Portal
On-Premise Training
To be quoted depending on the country
To be quoted depending on the country
To be quoted depending on the country
Support
Dedicated Support Team
1 Technical Expert
2 Technical Experts
3 Technical Experts
Working Hours/Days
24/5
24/5
24/7
24/7
First-Response Time Target
24 hours
12 hours
3 hours
1 hours
Direct Support by dedicated Phone number
Direct Support by dedicated E-mail
Direct Support by Remote Desktop
Security and Evolution
A Proactive perfomance and bugs environment monitoring
99.9% uptime for Cloud SaaS plans
Robust data security and controls with hencryption keys
Periodic and scheduled updates for new features
Price